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Hey guys. I hope this is the right forum to post this in…
I bought 7 BPs Friday..By credit card/Paypal. They still haven’t arrived..I’ve refreshed the page tons of times, and the transaction was completed (I got the confirmation e-mail)...What’s wrong?!
Also, this is my first time buying BPs, so…Inb4 NOOB LULZ |
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Posted On: 03/01/2009 4:39PM | View Jaz Kieten's Profile | # | ||||||
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That’s really odd. Online transactions like that should arrive immediately. I’ve never had to wait more than a second or two for mine.
And you’re sure it went through? |
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Posted On: 03/01/2009 4:42PM | View Shii's Profile | # | ||||||
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I would send a tubmail to Evil Trout pretty much right now. He likes paying customers. |
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Posted On: 03/01/2009 4:43PM | View Wylin's Profile | # | ||||||
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Wylin is right; also, hopefully you still have a copy of the transaction report?
If you can prove you paid for them he’ll likely refund them. |
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Posted On: 03/01/2009 4:44PM | View Shii's Profile | # | ||||||
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Yeah…It is weird. I got a hold of Evil Trout…It should be cleared up soon..I still have the Invoice ID, so I Tubmailed it to him….Nobody else having this problem..? |
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Posted On: 03/01/2009 4:49PM | View Jaz Kieten's Profile | # | ||||||
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no. this must be a bug. i am sorry and hope et can help you Log in to see images! |
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Posted On: 03/01/2009 4:56PM | View Princezz_Undies's Profile | # | ||||||
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Ah, I’m sure everything will get cleared up! I’m just ready to start Episode 2, already… |
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Posted On: 03/01/2009 4:59PM | View Jaz Kieten's Profile | # | ||||||
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Jaz Kieten Posted:
At least this is something where you don’t need to worry about losing your money at all. If you paid and can prove it, ET or another Dev will give you BP for sure. The sucky part is the waiting..
I would also fill out a bug report so the mods could potentially bump it to a high priority request. E.T. isn’t always looking through his tubmails real fast. Wylin edited this message on 03/01/2009 5:04PM |
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Posted On: 03/01/2009 5:03PM | View Wylin's Profile | # | ||||||
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Wylin Posted:
Mhm..I sent him the Invoice like I said. Right now just waitin’ for a response. I’m not worried about losing the money, either…I’m sure it’ll get fixed one way or another. Log in to see images!
And yeah, I sent in a bug report..Like..Friday. >> Didn’t get a reply until about 10 mins ago. Jaz Kieten edited this message on 03/01/2009 5:06PM |
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Posted On: 03/01/2009 5:05PM | View Jaz Kieten's Profile | # | ||||||
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Where are you looking for the BP? Check under the Support Us tab, it’s an obvious answer but maybe you overlooked it… |
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Posted On: 03/02/2009 8:35PM | View Thiefree's Profile | # | ||||||
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Jaz Kieten Posted:
Yeah, I took the weekend off Log in to see images! I try to get back to people ASAP but sometimes (especially over a weekend) it can take a couple of days.
We figured out the issue, the money hadn’t cleared yet. A Lot of transactions are instant, but echeques and some transfers have to clear first. Once they do, the money is automatically deposited.
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Posted On: 03/02/2009 10:28PM | View Evil Trout's Profile | # | ||||||
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No problem, Evil Trout. We all need vacations!! XD I’m just so ready for it to clear..C’monnnnn, Episode 2!!! |
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Posted On: 03/03/2009 6:18PM | View Jaz Kieten's Profile | # | ||||||